Smooth steps from order to delivery
At MiniStride Shoes, we understand that getting your order quickly and easily is important. That's why we've created a shipping and return policy that’s as smooth as our shoes. Learn more about how we ensure your MiniStride Shoes arrive safely and what to do if they don’t fit just right.
Shipping that keeps pace with your life
MiniStride Shoes are carefully packaged and shipped quickly, with reliable tracking and delivery options, ensuring that every order arrives safely, on time, and in perfect condition. Here’s what you should know:
- Standard shipping typically takes 3–7 business days.
- Easy international shipping options.
- Secure packaging that protects shoes during transit.
- Clear order tracking so parents always know where their shipment is.
Our customer-friendly return policy
We want you to be completely satisfied with your MiniStride Shoes purchase. If for any reason you’re not, our return policy makes it easy to get it right:
- 30-Day Returns: If shoes are unworn and in their original condition, parents can return them within 30 days of purchase.
- Easy Process: Returns can be initiated online through our website with a simple form—no complicated steps.
- Free Exchanges: Parents can exchange for a different size or style if the original pair doesn’t fit or suit their child.
- Fast Refunds: Once the return is received and inspected, refunds are processed quickly back to the original payment method.
Understanding shipping costs
Here’s a breakdown of our shipping costs:
- Domestic (Canada): $5.99 standard shipping; free on orders over $75.
- United States: $9.99 standard shipping; free on orders over $100.
- International: Varies by country; calculated at checkout based on destination and order size.
Additional Notes:
- Expedited shipping options are available at an extra cost.
- All orders come with tracking so parents can follow their package from warehouse to doorstep.